My displeasure with damaged items is undeniable. Send pictures of the damaged item to firstname.lastname@example.org. Due to the limited availability of the vinyl album, a refund may be given.
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received.
LOST IN TRANSIT
For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.
If you'd like a different size, get in touch with us at email@example.com and we'll let you know what your next steps are.